Privacy Policy
Effective date: 2026-06-01
This policy explains what the Software does with data on your computer and over the network. It is written to be specific rather than reassuring.
What stays on your computer
- Source video and audio files.
- Generated clips and exported MP4s.
- Transcript text files.
- The Whisper model weights, cached after first run.
- The minute meter, yield log, and your settings, stored under
%LOCALAPPDATA%\ClipForge\.
None of these are uploaded to the Vendor or any third party by the Software.
What leaves your computer
The Software makes outbound network requests only in the following situations.
- First-run model download. The Software fetches the Whisper model from a third-party model host. This is a one-time download per model. The host's privacy practices apply to that request.
- License activation. On first activation, the Software contacts Gumroad to verify your license key. The request contains your license key and a hash of the machine identifier. Gumroad's privacy practices apply to that request.
- License re-verification. The Software re-verifies the license at most once per 30 days. If the re-verification request fails because the network is unavailable, the Software continues to operate normally and retries on the next launch.
- LLM scoring, if enabled. The Software sends transcript excerpts to the LLM provider you chose (OpenAI, Anthropic, Google, or a custom endpoint) using your own API key. The provider's privacy practices apply to that request. The source video file is not sent. The audio is not sent. The rendered clips are not sent.
- Update check. If you click "Check for updates" the Software fetches a small JSON file from the product website to compare versions. This request includes only the version string, no user data.
- Optional anonymous analytics. If you explicitly opt in, the Software can send aggregate event counts such as videos processed, clips exported, and error types to the Vendor's configured analytics endpoint. It does not send transcripts, filenames, video, audio, rendered clips, API keys, or contact information. Analytics are off by default.
There is no crash reporting service, advertising identifier, or third-party advertising SDK.
What we collect when you pay
When you purchase a license, payment is processed by Gumroad. The Vendor receives from Gumroad: your purchase email, the product purchased, and the transaction ID. The Vendor does not receive your full payment card number or billing address. Gumroad's privacy policy at gumroad.com/privacy applies to the payment transaction.
What we use email for
The Vendor uses your purchase email only to:
- Deliver your license key.
- Respond to support requests you initiate.
- Process refund requests.
- Send transactional notices if the product changes in a way that materially affects what you bought (e.g. a price change for renewals).
The Vendor does not send marketing email. The Vendor does not sell or share email addresses.
Cookies and the website
The product website (clipforgereal.netlify.app) is a static site with no cookies, no analytics, and no tracking. If you submit the contact form, your message is delivered by email and not stored on the website.
Retention
- Purchase records are retained for 7 years for tax and refund purposes.
- Support email threads are retained for 2 years and then deleted.
- License activation records (license key + machine identifier hash) are retained for as long as the license is active.
Your rights
You can request a copy of any data the Vendor holds about you, request correction of inaccurate data, or request deletion. Email jgarci.lugo+clipforge@gmail.com from the address associated with your purchase. Deletion of the purchase record will deactivate your license; this is irreversible.
Children
The Software is not directed to children under 13 and the Vendor does not knowingly collect data about children.
Changes
This policy may be updated. The effective date at the top of this page is the date of the most recent revision. Material changes will be announced on the product website 30 days before they take effect.