Privacy Policy
Effective date: 2026-08-02
This policy explains what the Software does with data on your computer and over the network. It is written to be specific rather than reassuring.
What stays on your computer
- Source video and audio files.
- Generated clips and exported MP4s.
- Transcript text files.
- The Whisper and optional speaker-labeling model weights, cached after first run.
- The minute meter, yield log, and your settings, stored under
%LOCALAPPDATA%\ClipForge\. - Your encrypted license key, license-key hash, tier, and verification state.
- Any optional cancellation-survey reason, contact preference, contact email, and timestamp you enter. This survey is stored locally only and does not cancel a subscription by itself.
Except for the explicit outbound requests described below, the Software does not upload these files or local records to the Vendor or a third party. If you enable LLM scoring, transcript text is sent to the provider you choose as described below.
What leaves your computer
The Software makes outbound network requests only in the following situations.
- First-run model download. The Software fetches Whisper and, when speaker labeling is enabled, PyAnnote/WavLM model files from a third-party model host. This is a one-time download per model. The host receives the normal connection data for that download, but not your source video, audio, transcript, or voice embeddings. The host's privacy practices apply to that request.
- License activation. On first activation, the Software contacts Gumroad to verify your license key. The request contains your license key and the product identifier. Gumroad's privacy practices apply to that request.
- License re-verification. The Software re-verifies the license at most once per 24 hours. If the re-verification request fails because the network is unavailable, the Software continues to operate normally and retries on the next launch.
- LLM scoring, if enabled. The Software sends the text transcript of your source video to the LLM provider you chose (OpenAI, Anthropic, Google Gemini, or a custom endpoint) using your own API key. The provider's privacy practices apply to that request. The source video file is not sent. The audio is not sent. The rendered clips are not sent.
- Update check. On launch, and when you click "Check for updates," the Software fetches a small static JSON file from the ClipForge website. The request does not contain your license key, media, transcript, API key, or app settings. As with any web request, the hosting provider may receive standard connection data such as your IP address and user-agent.
There is no telemetry, no usage analytics, no crash reporting service, no advertising identifier, and no third-party SDK that phones home.
What we collect when you pay
When you purchase a license, Gumroad acts as merchant of record and processes the payment. Gumroad receives the information required for checkout, tax, fraud prevention, receipts, and payment support under its own privacy policy. The Vendor may receive your purchase email, product, transaction identifier, license information, and transaction status so it can deliver and support ClipForge. The Vendor does not directly collect or store your full payment-card number. Gumroad's privacy policy at gumroad.com/privacy applies to the payment transaction.
What we use email for
The Vendor uses your purchase email only to:
- Deliver your license key.
- Respond to support requests you initiate.
- Process refund requests.
- Send transactional notices if the product changes in a way that materially affects what you bought (e.g. a price change for renewals).
The Vendor does not send marketing email. The Vendor does not sell or share email addresses.
Cookies and the website
The product website (clipforgereal.netlify.app) is a static site with no cookies, no analytics, and no tracking. Support links open your email provider; the website does not store those messages.
Retention
- Gumroad controls retention of purchase and license records under its own policies. The Vendor may retain records as reasonably required for tax, accounting, fraud prevention, refunds, disputes, and other legal obligations.
- Support email threads are retained only as reasonably needed to provide support, document resolutions, handle disputes, and meet legal obligations.
- Your local license state includes an encrypted copy of your license key, a key hash, tier, and verification state. Optional cancellation-survey responses also remain local. These records remain until you uninstall the Software and remove its app data. Gumroad retains purchase and license records under its own privacy and retention policies.
Your rights
You can request a copy of data the Vendor holds about you, request correction of inaccurate data, or request deletion, subject to applicable legal retention obligations. Email jgarci.lugo+clipforge@gmail.com from the address associated with your purchase. Removing the Software's local app data deletes its local settings and license state; you can reactivate later with a valid license key. Deleting or disabling a Gumroad purchase or license record may end access to paid features.
Children
The Software is not directed to children under 13 and the Vendor does not knowingly collect data about children.
Changes
This policy may be updated. The effective date at the top of this page is the date of the most recent revision. Material changes will be announced on the product website 30 days before they take effect.